Frequently Asked Questions

Everything you need to know about your E RIDE PRO shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

At E RIDE PRO, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.