Returns & Exchanges

At E RIDE PRO, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit or style is as effortless as wearing it.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing